Joan has been an RN for the past 20 years, and has worked as a Case Manager for 3 years. She then became interested in Research and worked as a Research Nurse for over 10 years in a hospital setting, as well as well as retina specialist office. She then worked in Utilization Review and Nurse Auditing for a brief period of time, before realizing she wanted to get back into Case Management. She started with ManageAbility in January 2017, and engages with patients on the ins and outs of Workers’ Compensation and Auto No-Fault Insurance. Joan enjoys educating patients and employees, and her goal is to help people.