Executive Vice President & COO
EXPERIENCE: Bruce began his career with The FDI Group of companies as Vice President of Sales in 2005. He led efforts in sales and business development and was an integral member in the financial planning, pricing, and cost management activities within the claims management companies. In 2006, Bruce was appointed to the position of Executive Vice President and Chief Operating Officer of CompOne, ManageAbility and Startech Software. He holds the same title for two additional FDI Group companies, MAI IME and Rizikon, which were both formed in 2015.
Prior to joining FDI Group, Bruce entered into the industry in 1988 as an Account Executive for a rehabilitation and vocational provider. He then took a role with a regional TPA as an Account Executive in 1991. During his fourteen years, he held a number of posts finishing his tenure as Vice President of Sales in 2005. His experience included Claims Administration, Managed Care Products, and Independent Adjusting Services in the P&C Insurance markets.
Bruce is a member of the Knights of Columbus and a veteran of the U.S. Armed Services having served as a Military Police Officer. He firmly believes that God, AA (staying sober 31 years), hard work and helping others was the Key to his success, stating “Faith will move mountains but it is a good Idea to bring a shovel while you wait!”
SPECIALTY: Bruce is responsible for ensuring that the appropriate people, processes and tools are in place to enable delivery of services and for building a culture of continuous improvement within the companies. He integrates work across the core operations and quality assurance operations, and coordinates with other functions including Information Technology, and Risk Management, to support business success and provide value to customers.
YEARS IN INDUSTRY: 32
JOB HIGHLIGHTS: Helping injured workers get back to work since 1989, assisting patients in their recovery from injuries, and growing a successful business while also inspiring others to grow professionally is very rewarding.
PERSONAL INTERESTS: Father of 3 | Family & Friends | Humanitarianism | Sobriety Volunteer | Prison Reform | Golfing | Traveling | Riding Motorcycles | Boating
FAVORITE QUOTE | It is hard to fail, but it is worse never to have tried to succeed. – Theodore Roosevelt